Privacy Policy

Last updated: 8th January, 2026

Nurses24.com.au (“Nurses24”, “we”, “us”, or “our”) is an Australian-operated platform that connects healthcare employers with qualified nursing professionals across Australia.

We are committed to protecting your privacy and handling personal information in an open, transparent, and secure manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also incorporates internationally recognised privacy standards to support future expansion.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to the nurses24.com.au website

  • Employers who submit enquiries through our website contact forms

This policy does not apply to information processed entirely offline, including candidate information supplied to us outside of the website.

2. Our Operations

  • Nurses24 operates exclusively within Australia

  • We do not offer user accounts or online profiles

  • We do not allow document uploads through the website

  • We do not collect sensitive information via the website

  • All candidate-related information is handled offline

3. Personal Information We Collect

3.1 Information Collected via the Website

The only personal information collected through nurses24.com.au is information voluntarily provided by employers via our contact forms.

This may include:

  • Full name

  • Email address

  • Phone number

  • Facility or organisation name

  • Details of nursing positions they are seeking to fill

This information is collected solely to allow us to:

  • Respond to enquiries

  • Provide recruitment-related information

  • Facilitate discussions regarding nursing workforce needs

3.2 Information We Do Not Collect via the Website

Through the website itself, we do not collect:

  • Nurse CVs or resumes

  • Identification documents

  • Health information

  • Criminal history

  • Payment information

  • User account data

  • Cookies or tracking data

Any candidate information is obtained outside the website environment and handled separately in accordance with applicable laws.

4. Sensitive Information

We do not collect sensitive information (as defined under the Privacy Act 1988) through our website.

If sensitive information is ever required in future operations, it will only be collected with appropriate consent and in accordance with legal requirements.

5. How We Use Personal Information

We use personal information collected via the website strictly for legitimate business purposes, including:

  • Responding to employer enquiries

  • Providing information about nursing recruitment services

  • Communicating with employers regarding their staffing needs

  • Maintaining internal administrative records

We do not use website-collected personal information for:

  • Automated decision-making

  • Behavioural profiling

  • Targeted advertising

6. Disclosure of Personal Information

We do not sell, rent, or trade personal information.

Personal information may be disclosed only:

  • To authorised personnel within Nurses24

  • To trusted service providers who assist us in operating our business (e.g. secure IT or email service providers), subject to confidentiality and security obligations

  • Where required or authorised by Australian law

We do not disclose website-collected personal information to overseas recipients.

7. Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Our security measures include:

  • Encryption of data where appropriate

  • Access controls limiting information to authorised personnel only

  • Secure systems and infrastructure

While no method of transmission or storage is completely secure, we actively maintain safeguards consistent with industry standards.

 

8. Access, Correction, and Deletion of Information

As we do not offer user accounts or collect personal information beyond employer enquiries, access and correction rights are generally not applicable.

However, if you believe we hold personal information about you and wish to:

  • Access it

  • Correct it

  • Request its deletion

You may contact us using the details provided below, and we will respond in accordance with applicable privacy laws.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to enquiries

  • Meet legal, regulatory, or administrative obligations

When personal information is no longer required, it is securely deleted or de-identified.

10. Marketing Communications

We do not send unsolicited marketing communications.

Any communications sent in response to enquiries are directly related to the services requested. If marketing communications are introduced in the future, recipients will be provided with a clear opt-out mechanism.

11. Children’s Privacy

Nurses24.com.au is intended for use by businesses and adults only. We do not knowingly collect personal information from individuals under the age of 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be published on this page with a revised “Last updated” date.

13. Privacy Enquiries and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle personal information, please contact us at:

Email: [email protected]

We will respond to privacy-related enquiries in a reasonable timeframe and in accordance with Australian privacy laws.

Connecting Australia’s best nurses with quality healthcare employers.

Contact

Phone: 08 6288 3775

Office: 4/117 Russell St, Morley WA 6062

© 2026 Nurses24. All rights reserved.

Made with care for healthcare.